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If I Cancel ClassPass, Can I Still Use My Credits?
ClassPass is a popular fitness subscription service that allows members to book classes at various fitness studios and gyms. The service offers a variety of membership options, including a monthly subscription, a credits-based system, and a pay-as-you-go option. If you’re considering canceling your ClassPass subscription, you may be wondering what will happen to any unused credits you have left. In this article, we’ll explore the policy regarding unused credits, how to cancel your subscription, and what other options are available to you.
It’s important to note that ClassPass’s policy on unused credits may vary depending on the type of membership you have. If you have a monthly subscription, your unused credits will expire at the end of your billing cycle. If you have a credits-based membership, your credits will remain valid for a certain period of time, typically 30 or 60 days. After this period, any unused credits will expire.
Checking Your Credits
To check how many credits you have remaining, you can log into your ClassPass account and navigate to the “Credits” section. Here, you’ll be able to see your current credit balance and the expiration date for your credits. If you have any questions about your credits or their expiration date, you can contact ClassPass customer service for assistance.
Canceling Your Subscription
If you decide to cancel your ClassPass subscription, you can do so by logging into your account and navigating to the “Settings” section. From here, you’ll be able to select the “Cancel Subscription” option. Please note that once you cancel your subscription, you will not be able to use any remaining credits. Therefore, it’s important to use up all of your credits before canceling your subscription.
Other Options
If you’re not ready to cancel your ClassPass subscription but want to take a break from using the service, you can freeze your account. When you freeze your account, your membership will be paused and your credits will not expire. You can freeze your account for up to 30 days at a time. To freeze your account, log into your ClassPass account and navigate to the “Settings” section. From here, you’ll be able to select the “Freeze Account” option.
Another option is to gift your unused credits to a friend or family member. To do this, log into your ClassPass account and navigate to the “Credits” section. From here, you’ll be able to select the “Gift Credits” option. You can then enter the email address of the person you want to gift the credits to.
FAQs
Q: What happens to my unused credits if I cancel my ClassPass subscription?
A: If you have a monthly subscription, your unused credits will expire at the end of your billing cycle. If you have a credits-based membership, your credits will remain valid for a certain period of time, typically 30 or 60 days. After this period, any unused credits will expire.
Q: How can I check how many credits I have remaining?
A: To check your credit balance, log into your ClassPass account and navigate to the “Credits” section.
Q: How do I cancel my ClassPass subscription?
A: To cancel your subscription, log into your account and navigate to the “Settings” section. From here, you’ll be able to select the “Cancel Subscription” option.
Q: Can I freeze my ClassPass account instead of canceling it?
A: Yes, you can freeze your account for up to 30 days at a time. To freeze your account, log into your account and navigate to the “Settings” section. From here, you’ll be able to select the “Freeze Account” option.
Q: Can I gift my unused credits to a friend or family member?
A: Yes, you can gift your unused credits to a friend or family member. To do this, log into your ClassPass account and navigate to the “Credits” section. From here, you’ll be able to select the “Gift Credits” option. You can then enter the email address of the person you want to gift the credits to.
Conclusion
Understanding the policy regarding unused credits is crucial when considering canceling your ClassPass subscription. By reviewing this article, you can make an informed decision about your membership and explore alternative options that align with your fitness needs. If you still have questions or require further assistance, do not hesitate to reach out to ClassPass’s customer service for clarification and support.
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